Shipping policy

All items will be shipped Ground via UPS or USPS. Please allow 7-10 business days for standard delivery after order processing.

Expedited shipping
Please contact storesales@franklloydwright.org or (602) 800-5444 for a shipping quote. Expedited shipping is not available without prior contact and a paid quote.

Store pickup
We offer in-store pickup at the Frank Lloyd Wright Store at Taliesin West. Please select the "Pickup in store" option at checkout. You will be notified by email when your order is ready for pickup.

Please note that in-store pickup is not available for Special Order items. These items will ship directly to your home.

We will hold your order in the store for 14 days. If your order is not picked up within 14 days, it will be canceled and refunded back to your original method of payment. This does not apply to Special Order items.

Lost or stolen packages
We will assist in filing a claim with the shipper if the package has been lost in transit. Packages that have delivery confirmation with photo evidence will not be refunded.